Shipping Policy

Last updated March 19, 2025

1. DELIVERY

1.1. WHICH COUNTRIES DO WE SHIP TO?

Currently, we only ship within the USA and are unable to offer international shipping at this time.

Typically, your order will arrive within 4–8 business days.

1.3. MY ORDER SHOULD BE HERE BY NOW, BUT I STILL DON’T HAVE IT. WHAT SHOULD I DO?

Before reaching out to us, we’d appreciate it if you could try the following:

• • Double-check your shipping confirmation email to ensure the delivery address is correct.

  • Check with your local post office to see if they might have your package.

  • Stop by your neighbors to see if the courier may have left the package with them.

If everything looks correct and you still can’t locate your package, please contact us at info@tmcoolstuff.com with your order number, and we’ll be happy to assist you!

2. ORDERS

2.1. HOW DO I TRACK MY ORDER?

We’ll send you a tracking link via email as soon as your order ships. If you have any questions about tracking or your shipment, feel free to reach out to us at info@tmcoolstuff.com – we’re here to help!

2.2. I RECEIVED A WRONG/ DAMAGED PRODUCT. WHAT SHOULD I DO?

Please refer to our Return and Refund Policy.

We offer a flat shipping rate of $6.99 for the first product, plus just $3 for each additional item in your order.